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Warranty repair visit
Front office staff were friendly, informed and helpful.
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Stellantis &You UK Trustpilot reviews
We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...
Showing our 4 & 5 star reviews
Efficient friendly staff excellent…
Efficient friendly staff excellent service
Lovely service from my sales person
Excellent sales person. Very friendly professional but not pursuasuve. That’s what I like. Gave me time to ponder ask questions etc. very happy????
The advisor was excellent with all the…
The advisor was excellent with all the information I needed and had really good advice. He was pleasant and polite all through the appointment.
I've dealt with peugeot for my new car vehicles…
I've dealt with peugeot for my vehicles over many years with same advisors who are in truth excellent 8n there field
Outstanding Service
We are extremely pleased with the car (a Fiat 500) which we purchased. Vito and Mark - the showroom manager - were both warm and engaging, from the moment of our first enquiry, and until we drove off the forecourt. As a result, the entire process and experience, from start to finish, was smooth and professional. Would we recommend others to visit this showroom? Unquestionably and without hesitation, we would. Thank you, Mark and Vito, for everything that you have done for us; you were both the definition of the rarest kind of customer service - the sort which goes above and beyond.
Excellent customer service provided.
Excellent customer service provided.
Stellantis &You UK - Peugeot Preston
Lovely sales people. Thoughtful and friendly and knowledgeable. Would definitely recommend the showroom
Good communication and prompt response…
Good communication and prompt response to queries. Nothing was too much trouble. Courteous and polite. A very smooth transaction.
New car purchase
Both Billy and Rowan were very helpful. A stress free environment, everything was explained very simply. Definitely recommend.
Assistance
Great people
Excellent Service/Customer Care
The team, Hazel, Paul, Trevor, Michael and colleagues provided excellent all round service & customer care. Communications throughout was excellent from initial booking of the diagnosis to the final fix.
My closest Stellantis garage is actually in Wimbledon (2km away) but it had no availability for 8 weeks to initially diagnose a fault in my car. Walton-On-Thames had a cancellation and even though it was 20km away, I booked via the central booking team who were also fantastic in finding me this cancellation slot.
The team at Walton were excellent from initial pre-visit calls right through to the eventual repair. They provided clear and regular communications throughout the whole process. There was an error with the initial diagnosis which did not spot/correct the fault (a broken sensor) and so needed another diagnosis on another day (these things sometimes happen so not something I think warrants a negative, how the team reacts are what counts). The team offered a courtesy car which was not practical due to stringent on-street parking restrictions at my home, and so they instead offered to pick up and dropped off my car on the occasions it needed to be at the garage and so I did not have to take time off from my work. They did not try and refer me to Wimbledon but continued to provide the service and care throughout. The faulty sensor was confirmed, a new part ordered and the team picked up & returned my car to fix with regular phone call updates throughout.
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