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    Stellantis &You UK Trustpilot

    We love customer reviews!

    We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

    Stellantis &You UK Trustpilot reviews

    We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

    Showing our 4 & 5 star reviews
    Terri Puckey

    Absolutely incredible service!

    Absolutely incredible service! The finance company gave me a bit of a run around but Tracey and Arron went above and beyond to ensure I got the car I wanted. I can’t thank them enough! If you’re thinking of buying a car, I highly recommend checking out their wide range of cars and I would personally recommend Tracey as your sales person!
    ant hazel

    One of the best dealerships I have been…

    One of the best dealerships I have been to Everything from the service staff to the mechanic and everything else was perfect Couldn’t recommend this dealership enough
    Hev

    Good follow up to concerns

    6 months after buying Peugeot 208 from Liverpool branch, I got an out of the blue follow up courtesy call to see if it was OK. Initially thought it was a scam, but he assured me it wasn't and after I noted a few issues that needed attention the guy said he would get service to call me. To make the referral, he needed personal details, which of course I gave, and then never got a call back - put me into a spiral of anxiety and worry and a whole lot of time wasting as I got caught up in their cycle of impersonal call centre unable to confirm the call had come from them. Got through to the Liverpool branch who confirmed they had someone with the name I had been given during the original call, but complete reluctance to follow up with them as to why they never called back - suggested I phoned and asked him myself. Took the car in and mentioned the inconvenience, worry and anxiety that the call had caused, but still disinterest. Final comment from the service desk was that call came from sales and if you want to complain, 'you'll have to come in a see the sales manager yourself'. When I asked if they would ask the sale manager to call me, they said 'well I can but he probably won't call back so you should just come in yourself'. Update* I called as requested below and was immediate put through to management who listened carefully and discussed the situation with concern and kindness, and apologised for what I had experienced. I very much appreciate the conversation that we had today and now feel confident to return to the branch for future car maintenance as required. Thank you.
    Consumer

    Malcolm was always professional and…

    Malcolm was always professional and helpful from the moment we walked through the door to upgrade our car. He strived to get us the best deal and continually kept us updated. Thank you.
    Mr Andrew James

    Incredible Customer Service from Sonam

    Incredible Customer Service from Sonam. Nothing was to much trouble for her and she went above and beyond any Customer Service I have ever had and she is a total credit to Stellantis &You UK - Peugeot Birmingham North. Absolutely Amazing Thank you. Andrew
    Rimi

    Nice and very helpful customer services

    Everything about it was good, smooth talking, explaining everything and the collection time as well, very polite don’t know his name but I think it was Andrew. Yeah very very happy with Stellantis West London (Chiswick) will use again.
    Stephen

    More than helpful and friendly staff at…

    More than helpful and friendly staff at cribbs couldn't fault anything
    ian plumridge

    Purchase of Car

    What can I say Lovely car and grat Sales and admin would highly recommend this dealership. Excellent Job!!!
    Daniel Mcqueen

    Sam and Paul were just great had an…

    Sam and Paul were just great had an engine problem with my old car so needed a new one and spent a lot off time and effort in finding me a new one
    Michael Muiruri

    Really great experience this morning…

    Really great experience this morning especially with the calm, professional and patient advice from sales person Sean. A credit to the company.
    M.K

    Great experience thanks to Maya

    Maya, didn’t just try to sell me a car, she listened to my needs and went the extra mile to accommodate. She called me regularly to update me on my order status and even after I received my car she called several times to verify that I was still satisfied with my new acquisition. A month after receiving my car, I know that I can still count on Maya for anything regarding my car, and if she is not available straight away she always calls back the same day. I’m greatly satisfied with Stellantis Wimbledon, their customer centred approach make buying a car a delightful experience.
    Rachel M

    Excellent dealership to deal with Citroen

    Excellent dealership to deal with, dealt with Ladan Shire and the New Car Manager Arafat they both made the whole process absolutely trouble free.

    Leave us a review

    We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Robins & Day dealerships and also read the reviews of other customers.

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