.webp)
-(12)_1.webp)
Efficient
Efficient, helpful and understanding of the customer's needs
Find us
Contact Us
My account
We love customer reviews!
We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.
Stellantis &You UK Trustpilot reviews
We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...
Showing our 4 & 5 star reviews
Robins & Day, Sheffield North
Very good service, no sales pressure and very obliging with test drives.
Robins and Day Chelmsford
Darren Leader and his Chelmsford Sales team - 5 Star service!
My new 3008 Peugeot GT is great, coupled with an outstanding dealer service from Robins & Day Peugeot Chelmsford, have all contributed to the best few weeks of my Peugeot ownership, that anyone could wish for. I don't live locally either, but I would recommend travelling a distance if you want to buy a Peugeot.
The process of initial Sales enquiry, through to sourcing a car and then the handover and follow up have all been fantastic! Taking time to understand your detailed requirements, looking across the whole of the UK for any suitable cars and being patient whilst you decide the next steps.
Interesting to note that some four weeks on, I'm still waiting to hear back from other local Peugeot dealers about buying a new 3008! Sorry for them, but good for Robins & Day!
Darren, Sam and Pippa - nothing is too much trouble. Great communication, great handover and attention to detail. Even suggesting popping in for a chat when I’m in the area. Makes you feel like a real and valued customer.
These are people that make time to chat to you ‘after’ you've taken delivery, share details and tips about your new car and seem to be passionate about retention of customers.
Repeat customers are the lifeblood for car dealerships - Robins & Day, Chelmsford and Darren’s team, certainly seem to understand this.
Thanks again, Darren Leader, Samantha Bootle and Pippa Moriaty.
Buying a new Peugeot
The whole experience of choosing, test driving and buying our new car has so far been very relaxed. James was very knowledgeable, helpful and accommodating and took the time to answer all our questions.
Excellent 5 *
Excellent customer service with both of the sales team I had to deal with, great communication and full order was completed within a few hours! Highly recommend.
Quick
Quick, sufficient and friendly.
Courtesy and Honesty
I was treated with courtesy and honesty from my first contact with Noel, a relatively new salesman.
The process of purchasing a new car was made pleasant and easy by all concerned.
Thank you
My visit to Robins & Day Newcastle.Upon Tyne. …
My visit to Robins & Day to purchase a new car was the best experience I have had in many years of visits to car dealerships. The sales staff were excellent and I would certainly recommend Robins & Day to anyone looking to purchase a car.
Very friendly and helpful Sales …
Very friendly and helpful Sales Executive ( Phil Taylor )
I popped into branch at Gateshead …
I popped into branch at Gateshead Lobley Hill Road with my daughter to browse the cars on offer , we were approached by salesman Charles what a lovely lovely man , who was not pushy and made us feel at ease and very welcome ,he assisted me in his knowledge of the Peugeots on offer and made recommendations on suitability for me as so many to choose from.
Charles went to the trouble of also checking new stock which had just came in and he found my ideal car so impressed with his help and advice he gave I purchased the car I would highly recommend Robins and Day Gateshead fabulous customer service ????
Excellent service
I recently purchased a 3008 from the Romford branch on the motability scheme the service I got from Sadiq was wonderful all my questions were answered no matter how silly they were the day of delivery everything went smoothly and I drove away well satisfied I would recommend this Company to anybody
Positive experience with Robins and Day.
My experience with Robins and Day has been positive. The vehicle I purchased was good value and the salesman I dealt with was personal, friendly and competent. Robins and Day also go the extra mile by having their vehicles serviced, cleaned and fully protected by a one year warranty before the customer takes possession of their newly purchased car.
Leave us a review
We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Robins & Day dealerships and also read the reviews of other customers.
Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel.
